Legal
Privacy Policy
Last updated: add effective date
Introduction
This Privacy Policy explains how RigorWrite Research ("we," "us," "our") collects, uses, and protects information when you use this website or engage our services.
Information we collect
When you submit a quote request or contact us, we collect the information you provide directly: your name, email address, phone/WhatsApp number, country, project details, and any files you choose to attach. We do not currently use analytics or tracking cookies on this site; if that changes, this policy and our Cookie Policy will be updated accordingly.
How we use your information
We use the information you provide to respond to quote requests, scope and deliver services, communicate about your project, and process payments. We do not sell your personal information to third parties.
Payment information
Payments are processed through PayPal. We do not collect or store your card or bank details directly — PayPal handles payment processing under its own privacy policy and security standards.
Sharing your information
We share information only as necessary to deliver services (e.g., with the specialist assigned to your project) or as required by law. Add any third-party form backend or email service provider here once selected (e.g., Formspree), since submitted data will pass through it.
Data retention
Specify how long project and contact data is retained once you decide (e.g., duration of active engagement plus a defined period afterward).
Data security
We take reasonable measures to protect your information, and project data is handled confidentially — see our Confidentiality Policy. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. Depending on your location, you may have additional rights under applicable data protection law (e.g., GDPR in the EU/UK, or state privacy laws in the US).
International users
Add jurisdiction-specific detail once your business registration and primary operating location are finalized.
Children's privacy
Our services are intended for adults engaged in academic or professional research and are not directed at children under 16.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact us
Questions about this policy can be sent via our contact page.